Practice Basics
Communication
Betty's booking assistant, Adel arranges all the questions and scheduling via email. Feel free to contact her with any questions!
General Questions
If you have any questions, please send an email to Adel and she'll get back to you within 24 business hours.
Text messaging
On the day of your appointment, please text to Betty, the Doodle Groomer Chick with any questions regarding your appointment. The business cell number can be found in your booking confirmation email. With any other non urgent questions, please send an email to Adel!
Phone Calls
Since the Doodle Groomer Chick practices off-leash dog grooming on the grooming table, she is unable to take phone calls daytime. Adel, Betty's booking assistant replies to all booking requests via emails Monday through Friday.
reservations
Booking confirmations and reminders are being sent out automatically via email and text to clients to contribute to a smooth schedule, without delays.
Rebooking
You can rebook by filling out the online returning client form. Pre-booking multiple appointments at a time is available up to a year in advance after your first appointment.
Drop-off, Pickup
The Doodle Groomer Chick is grooming one doodle at a time, meaning your doodle is going to be the only one in the spotlight at the time of his/her spa appointment. No other dogs will be present, but Betty's. Please arrive ~5 mins early to the appointment so you can let your dog do a little sniffing & leave doggy business cards.
The Groomer Chick will give you a time estimate before you leave your doodle with her about the time your dood is going to be ready. Betty will text you 30 minutes before your doodle or doudette is going to be done and about the total.
No boarding services are provided by the Doodle Groomer Chick, on time drop off and pick up are required. Late drop off and pick up fees apply. Thank you for your understanding and cooperation!